Testimonials

This is what our customers have to say about Curtis Carpets. These are real testimonials from real customers and we have the originals to prove it. Please come to our store and we would be happy to share them with you.


January 25, 2017

Hi Lori,

I recieved your message from yesterday and am happy to report all went well with the installation. Both laminate and carpet installers did their best job and were well informed by you as to my expectations. Thank you.

Dylan and his crew were exceptionally prompt, efficient and carefully installed the laminate despite having their van break down. Their offer to return to install the baseboards after I painted was a pleasant surprise and much appreciated.

Both laminate and carpet installers were considerate of my condo neighbors making sure entry and exits to the building were quiet and everything was cleaned up on departure.

Thank you for all that you did to make my flooring purchase go well. Your cheerful attitude was much appreciated.

Thanks again,

Darlene Noga


November 1, 2016

No questions - - I just wanted to commend your excellent service. My fiance and I were in a serious bind when it came to trying to repair our carpet for moving out.  We went around the whole city trying to find something--anything!  We were told that it was basically impossible to find anything in the timeline we needed. Well, they were wrong! Lori Helper found us exactly what we needed, and even when things went awry (remember--we were short on time) she went above and beyond to make sure things went right. I can't recommend her services enough!. Thank you Lori and Curtis Carpets!

Morgan Reid


December 5, 2013

Good Morning Dave,

My wife insisted that I provide you with an update to our warranty claim. I've waited nearly a month so we've had ample time to evaluate the carpet and installation after it had acclimatized.  This warranty claim has reinforced our appreciation and respect for Curtis Carpets and the good folks at Curtis who came through and satisfied a warranty claim that an impersonal manufacturer botched. At every step of the claim the manufacturer continued to exhibit poor judgment yet Curtis Carpets and it's employees came through time and again. Naturally we've have nothing but praise for Curtis when discussing our claim with friends, family and work acquaintances. Chris did an outstanding job dealing with what I feel is an uncaring manufacturer. Tim understood the problem and resolved it quickly in a manner that puts Curtis Carpets on a level above the rest. I am very pleased with all my dealings with the good folks at Curtis. I can't imagine what the outcome would have been had we not gone to Curtis Carpets. Please provide our sincerest thank you to all the folks at Curtis that participated in resolving our claim. Oh, and we're exceptionally happy with our new carpet. Thank you very much for your excellent customer care. 

Vance


August 2, 2013

Hi Edith,

Just wanted to let you know how amazing the house looks!

The guys who installed it are an amazing representation of your company. They work so hard, they don't hurry, they fix every nook and cranny and treat the job as if they were doing it for themselves.

Anytime you or Curtis Carpets needs a recommendation, just say the word!

Laurie Gretschmann


June 20, 2013

Hi Jason,

Darren & I just wanted to send along our sincere thanks and appreciation to you and everyone involved in the process to get our flooring replaced in our home in late April. From your professional opinion to everyone's attention to detail and quality during the installation as well as product advice in the showroom, we really appreciated how smoothly our claim went and how great everything turned out.

Please let everyone from Curtis Carpets who were involved in our project know how much we really appreciated their excellent and professional work.

Thank you.
Tobi & Darren Brown


April 5, 2013

Francine Curtis,

Many thanks for the wonderful experience Francine!

We were so pleased to have found you after trying to get what we needed with other companies and being disapointed. We were so relieved that you dealt with us personally and took care of absolutely everything for us.

Thank you for understanding that eco carpet was important to us and souching out exactly the products needed. It was so helpful that you were always incredibly fast at getting back to us. We were amazed to see a Curtis Carpets rep at our new home the day after choosing our product. The installers also did an amazing job and the carpet looks wonderful!

Being at the end of our new home build our budget was a concern but you were able to get us an amazing price that none could beat even on high end wool carpet and materials.

I also want to say it was such a pleasure getting to know you personally!

We truly feel like you and everyone we dealt with at Curtis Carpets valued our business!

Thanks again!

 - The McCarthy Familly